Get Email Hosting in South Africa by Neo: Everything You Should Know

August 21, 2025
|
5 Minutes
Modified on:
August 21, 2025
|
Written by:
Swati Bucha
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Get Email Hosting in South Africa by Neo: Everything You Should Know

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Professional Email Hosting in South Africa - Essential in the Digital Age 

South Africa is a rapidly developing country with digital transformation on the rise. With such growing opportunities, country-wide businesses are embracing advanced tools and techniques to enhance online visibility and establish effective communication channels with their customers. One such efficient technique is email hosting.  Email is a central part of the communication processes of businesses in South Africa. Email hosting is particularly popular among enterprises and individuals looking to establish a professional online presence with a custom email address (like yourname@brandname.za) in the country.

While several companies in South Africa prefer email hosting through common domains like (.com, .za, or .org), they might be costly, with limited custom domain availability due to high demand. Neo is a trusted email hosting provider that offers a free (.co.site) domain with every cost-effective email plan. Further, you can also build a personalized AI website and manage all email campaigns with its smart features. This is especially useful for small businesses, startups, and freelancers who want to expand their online presence with a limited budget. 

Steps to Get a Professional Email in South Africa. If you don't already have a Domain 

(You will get a free website and a custom domain name)

Step 1: Visit the website and click on the ‘Get Started for free’ option.

Select the option ‘ Get started for free’ present on the upper right corner of the homepage.

 

Step 2: Click on the “No, I need a new domain” option. 

Then, select the option “I need a new domain”  to register your domain name. 

Step 3. Enter your domain name. 

Enter your preferred domain name and see whether it is available or not. Choose a meaningful domain name that corresponds with your brand or identity.  Once your domain availability is confirmed, Neo will add a (.co.site) extension and register it. For example, if your domain is ‘smarttech’, it will be registered as ‘smarttech.co.site’.

Step 4: Set up your account with Neo. 

Once your new domain is registered, the next step is to set up your Neo customer account. You can create this by adding your full name, an existing email address, and a strong password.

After your account is created, you can proceed to configure your business mailbox. 

Step 5: Create your professional email address 

You can now create your professional email address to reflect your brand identity or business. For example, with your registered domain, you can create an email address like yourname@smarttech.co.site. Further, you can add multiple email addresses (like info@yourbrandname.co.site or admin@yourbrand.co.site) for your aliases and different departments, depending on your requirements. 

Steps to Get a Professional Email in South Africa, If you already have a Domain

(You will get a free website along with a branded email address)

Step 1: Open Neo’s website and click on ‘Get started for free’.

Visit the Neo website’s homepage and click on the ‘Get Started for Free’ button. 

Step 2: Choose the option “ Yes, I have a domain I can use”. 

Of the two options, choose  ‘Yes, I have a domain I can use’. This allows you to use your existing domain for email address creation.

 

Step 3. Enter your registered domain name. 

Enter your domain name and press the tick box so that Neo can verify its ownership. For example, you can register a domain like yourbrandname.co.za, businessname.com, etc. Once verified, you will be eligible for Neo’s 15-day free services.

 

Step 4: Create a new customer account with Neo

Next, create your Neo account by entering your full name, existing email address, and a password. Also, select a Neo plan for email hosting services.

Step 5: Build a customized professional email address

You are now free to create a unique email address that aligns with your brand name or identity. For example, you create professional email addresses like yourname@brandname.co.za, or sales@businessname.com, etc.

Lastly, you need to update the DNS settings to allow emails to send and receive through Neo’s server. 

Choose the Right Neo’s Email Hosting Plan According to Your Brand Requirements

Plan Starter Standard Max
Pricing $1.99/mailbox/month $3.99/mailbox/month $7.99/mailbox/month
Email Hosting features Inbuilt calendar, auto-reply, one-click import, and conditional forwarding of emails Everything in Starter+ grammar and spell check, turbo search, send later, undo send, email labels, email templates, priority inbox, email labels, follow-up reminders, and HTML in composer Everything in Standard + campaign mode, signature designer, appointment booking, email designer, AI email writer, advanced tracking, and analytics.
Storage 15GB 50GB 100GB
Security Two-factor authentication, anti-virus protection for inbound and outbound, advanced anti-spam, custom DKIM, and end-to-end 256-bit encryption Two-factor authentication, anti-virus protection for inbound and outbound, advanced anti-spam, custom DKIM, and end-to-end 256-bit encryption Two-factor authentication, anti-virus protection for inbound and outbound, advanced anti-spam, custom DKIM, and end-to-end 256-bit encryption

Note:

  • All plans included a free AI website, which can be used as a landing page or business website. 
  • The plans have a 15-day free trial period as you sign up for Neo. 
  • With all the plans, you can integrate your Gmail account, create email aliases, and a catch-all account. 
  • You can download Neo’s Android and iOS app on your phone to check or send business emails on the go. 
  • Each plan comes with two-factor authentication, anti-virus, advanced anti-spam, and 256-bit encryption.

How Neo Makes Email Hosting in South Africa Simplified?

With a 24.9% increase in the growth of startups, South Africa is a rising hub for startups and small businesses. Neo offers the best email hosting services that align with the challenges, compliance, and requirements of South Africa’s new, small, and scaling businesses.

  • Professional Email Service: Get a professional email service using an email address associated with your domain. This will provide you with a trustworthy brand reputation when dealing with customers in South Africa as well as globally.
  • Neo Calendar: Neo offers an integrated calendar to optimize your scheduling processes, reduce complications, and enhance the operational efficiency of your business.
  • AI Website Builder: Small businesses in South Africa need a quick boost in enhancing their online presence. With the Neo AI website builder, businesses can get a range of templates by describing their industry name and business model. 
  • Neo Bookings: For developed South African enterprises, scheduling customized meetings with prospects, clients, and team members can be simplified using Neo Bookings.

Importance of Professional Email for your Business in South Africa 

1. Builds Credibility and Trust in South African Markets

Local audience and targeted customers of South Africa are more likely to trust and engage with a brand with a professional branded email address. It reflects their identity and aligns with their country’s unique brand names.

2. Maximum Uptime

To enhance their online presence, small businesses in South Africa need to always be available. Branded emails offer maximum uptime and availability to guarantee your services remain uninterrupted. Neo offers 99% uptime with all its email hosting services.

3. Easy Scalability

Most small businesses in South Africa look for scalable business opportunities with limited budgets. Email hosting service providers like Neo offer multiple affordable email service plans that include features like email campaigns, email templates, AI website builder, email tracking, site analytics, and lead generation, etc, that grow according to the business.

4. Security and compliance

Cyber threats pose a significant risk in South Africa. Branded customized email uses powerful security measures like spam protection, malware identification, and SSL encryption to adhere to compliance and privacy regulations. This ensures that your data remains protected throughout the customer journey. 

Start your email hosting services in South Africa now. 

Excited to take your small business in South Africa to the next level? Sign up with Neo and get numerous capabilities of email hosting today!

FAQs

1. Can I create an email address with an existing co.za domain?

Yes, of course, with Neo, you can use your existing co.za or any other existing domain to create a professional email address. Also, you can create a free (.co.site) domain using Neo.

2. Does Neo offer customer support services for its customers in South Africa?

Yes, Neo offers its support services for its customers worldwide, including South Africa. You can connect with our customer support assistants over the phone or by email. Additionally, our automated AI chat assistant is available 24/7 if you want immediate attention.

3. Neo’s email hosting services are suitable for which businesses in South Africa?

Neo is an ideal solution for small businesses, freelancers, SMEs, and entrepreneurs looking to expand their online identity. 

4. Are Neo’s email hosting services secured?

Yes, absolutely, Neo’s uses enhanced security services like anti-virus and anti-spam filters, two-factor authentication, custom DKIM, and 256-bit encryption to ensure data security.

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