Create a .ch Email Address for Free: Step-by-step Guide

August 31, 2026
|
6 minutes
Modified on:
August 31, 2026
|
Written by:
Swati Bucha
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Create a .ch Email Address for Free: Step-by-step Guide

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For businesses and professionals wanting to build their local presence in Switzerland, the .ch domain extension is the country-code top-level domain that can be used.  The term ‘ch’ originates from ‘Confoederatio Helvetica,’ the Latin name for Switzerland. For the unversed, the country has four official languages, so .ch was chosen as the most neutral option for creating email addresses.

With this domain extension, businesses and professionals can enhance their brand’s credibility and give the email address and website a more professional look compared to the generic ones. But, how to create a .ch email address? Well, Neo Mail provides affordable email hosting plans, making it easier to find an option that fits your budget. You can also get a custom domain name for free with Neo Mail, which can help keep the overall business email price lower.

Summary

A .ch email address is a simple way for businesses and professionals to create a more professional presence in Switzerland. If you already own a .ch domain, you can use Neo Mail to set up a custom business email and create additional addresses for your team. If you don’t have a .ch domain yet, Neo Mail ,also gives you the option to register a free .co.site domain with an email plan. This guide walks you through both options and explains how to get your professional email address up and running.

Create a professional .ch email address if you have a registered domain name

If you have a .ch domain name registered for your brand, then you can easily create a .ch email address using Neo Mail. Designed for small businesses and freelancers, Neo Mail provides all the necessary features, like email templates, AI-assisted writing, and a website builder, required to build an online presence at budget-friendly business email plans. 

Let’s understand how you can set up your official .ch email address with Neo Mail: 

Step 1: Click on the Get Started button. 

Visit Neo Mail and click on Get Started to create a dedicated .ch email address.  

Step 2: Click on the “Yes, I have a domain I can use” option. 

Select the ‘Yes, I have a domain I can use’, and then click on the ‘Continue with my domain’ option. 

Step 3: Enter your registered .ch domain.

Type the registered .ch domain name that you have purchased through a third-party domain registrar

Step 4: Create your customer account.

Sign up with Neo Mail as a new customer, and this account will help you manage your subscription and billing. 

Step 5: Set up your .ch email address.

Finally, you can now create your custom .ch email address (like support@99shops.ch or info@99shops.ch) for your account, along with email addresses for other members, email aliases, and a catch-all account. 

After configuring the business email inbox settings, you can choose an email hosting plan and then enter the payment information. You can use Neo Mail for free for 15 days, and if you want, you can easily cancel your subscription if you feel that Neo Mail doesn’t meet your needs. 

To send and receive emails through Neo Mail, you will have to first update the DNS settings of your domain by adding the required MX, SPF, and DKIM records. These DNS records need to be updated in your domain registrar’s dashboard, wherever your domain is currently managed. 

Create an email address with a custom domain name if you don’t have .ch domain name

Are you looking for a free alternative to the .ch domain name? Neo Mail provides domain name registration for free with all of its email plans. Neo Mail’s .co.site domain name extension, a freelancer, a professional, or a small business can easily register their desired domain name without spending a dime on registration. However, you will have to pay the domain name renewal fee to retain ownership. Let’s see how you can register your free domain name with Neo Mail: 

Step 1: Click on the Get Started button. 

Visit the official website of Neo Mail and click on the option that says Get Started.

Step 2: Select No, I need a new domain option. 

Click on the No, I need a new domain name option, which will allow you to register a domain name for you. Next, click on the ‘Get a new domain’ button. 

Step 3. Enter your desired domain name. 

Type in your desired domain name, and it should be easily available for registration. 

 

Step 4. Create your customer account. 

Fill in the requirements to create your Neo Mail customer account. Make sure you enter the full name, existing email address, and create a strong password for the same.

Step 5. Create your custom email address. 

You can quickly create your custom email address for your admin account, like hello@the99shop.co.site or admin@the99shop.co.site. The best part is that Neo Mail also allows you to create custom email addresses for your team members, a catch-all account, and email aliases.

Neo Mail supports website development and deployment for free with every plan, using an AI website builder. You can use it to boost your online presence and add more credibility to your domain and email address. Additionally, you can try its advanced features, especially the AI Website Builder, Signature Designer, Smart Write, and Appointment Scheduling, to name a few. 

The Bottom Line

A .ch domain is valued, accepted, and trusted globally. If you want to give your business a customized identity, then a .ch domain extension is a perfect solution. Use Neo Mail to create a custom email address for your business, and observe how fast your online presence grows in the targeted markets.

If you don’t have a .ch domain, then with Neo Mail, you get the flexibility to create a custom email address. Create a free (.co.site) domain on the Neo Mail platform and get your professional email address ready in minutes. Try to Neo Mail and get your custom email address now. 

Frequently Asked Questions

1. What is a .ch domain?

A .ch domain is the country code top-level domain (ccTLD) for Switzerland. SWITCH, an organization responsible for internet infrastructure, administers this domain. While the domain can be used by entities connected to Switzerland, you may also use it outside the country through domain registrars. 

2. What is the effect of the .ch domain on global collaboration?

The .ch domain is a key tool for any professional or business to communicate with people. It also helps you overcome geographical distances by connecting you to online country-specific domains. Several government agencies and Swiss companies and enterprises worldwide use this domain to establish effective online communication globally.

3. Why create a professional .ch email address?

A professional email address with your custom domain name helps you create a distinguished online presence, irrespective of whether you are an individual or a business. It can help you expand your online presence in the European and Swiss markets.

4. How do I set up a .ch email address?

First, you’ll need to register a .ch domain for your business or personal brand. Once you have the domain, connect it to an email hosting service, choose the email address you want, and update the necessary DNS records. After everything is set up, you can start sending and receiving emails from your new .ch address.

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